Privacy Policy
1. Information We Collect
Personal Information
We may collect the following information when you contact us, request a quote, or use our services:
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Name
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Email address
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Phone number
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Vehicle information (make, model, year, photos)
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Service requests or booking details
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Any information voluntarily submitted through our forms or communication channels
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser and device information
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Analytics data (pages viewed, time spent, etc.)
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Provide quotes and respond to enquiries
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Verify vehicles for service suitability
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Confirm bookings and deliver services
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Improve our website and customer experience
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Keep internal records and administrative documentation
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Send updates or promotional information if you have opted in
3. Sharing Your Information
We do not sell or rent your personal information.
We may share information only when necessary:
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With trusted service providers who assist in website operations or booking management
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When required to comply with Australian law
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To protect our legal rights, safety, or property
All third parties must handle information securely and in compliance with privacy laws.
4. Data Security
We take reasonable steps to protect your information from unauthorised access, misuse, or loss.
Despite these measures, no online system can guarantee complete security.
5. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to improve performance and understand user interactions.
You can disable cookies in your browser settings, but some website features may not work correctly.
6. Access and Correction
You have the right to:
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Request access to the personal information we hold about you
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Request corrections to inaccurate or incomplete information
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Request deletion of your data where permitted by law
To submit a request, contact us using the details below.
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the content or privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be published on this page with an updated date.
9. Contact Us
For privacy-related enquiries or requests, please contact us:
Show and Shine Detailing Mackay
Email: showshinedetailing@hotmail.com
Phone: 0440 138 188
Mackay, Queensland, Australia